Care Inspectorate 2015

The most recent Care Inspectorate report (2015) awarded Crossroads grade 5 (Very good) in all areas examined (quality of care and support, staffing, leadership and management).

“When it comes to the carers that come into our flat we cannot praise them highly enough. If we knew what our carers were like we would have got Crossroads years ago.”

“The care has been superb - could not have wanted for better."

“Thank goodness for a service like Crossroads. Thank you Crossroads and carers for all your prompt and pleasant service.”

“The girls that come into our flat cannot be improved upon. They are so kind and compassionate."

I find the ladies coming in is good for my morale. Getting 2 showers weekly is really helpful as I could not do it myself"

“The excellent support is allowing us to stay in our own home for as long as possible.”