Care Inspectorate 2018
Colin McCracken of the Care Inspectorate visited us on Saturday 17 March. This inspection looked at two aspects of our work. Again this was a very successful inspection. There were no requirements or recommendations for change made
- Quality of Care.
We retained our top grade of 6 for Quality of Care thanks to the hard work and dedication of our carers.
- Management and Leadership We received a 5 for Management and Leadership, the same grade as two years ago despite a large period of change in management over that time. Our new management team of Carol Black and Wendy McCreadie (photo) are to be congratulated.
After almost 3 decades of dedicated service to Crossroads, our popular, long-serving manager Anne Gorman has taken a well earned retirement.
On August 3rd 2017, a large gathering of friends, colleagues, service users and carers packed Wigtown Town Hall to show their appreciation for all that she has done for Crossroads and the local community over that time.
However it's not a complete farewell to Anne as she has agreed to join our board of directors, and hopefully she will continue her long association with Crossroads for many years to come.
Coffee Afternoon October 2017
A very enjoyable coffee afternoon, attended by service users, carers and Board members was held on Thursday 12 October at "The View" in Port William. This proved to be an excellent venue. The staff were very helpful and friendly – and the scones, fresh and delicious!
Congratulations to Becky Dalrymple, our Admin Assistant on her organisation of the event and her involvement with service users on the day.
Coffee Mornings - 2015/16
We have held a number of informal coffee mornings at various locations in the Machars over the course of the winter, so that service users and carers could meet some of the office staff and Board members. On this occasion, staff, clients and carers were given the opportunity to have some fun and demonstrate their skill at making lampshades.
Care Inspectorate Inspection - 2015
The most recent Care Inspectorate report (2015) awarded Crossroads grade 5 (Very good) in all areas examined (quality of care and support, staffing, leadership and management).
Crossroads Outing 2014
During Carer's Week last month, 59 Crossroads (Newton Stewart & Machars) service users, carers and friends enjoyed a very pleasant afternoon driving around the Machars. During our tour, we visited Wigtown, Garlieston, Whithorn and when we reached Port William we sat in glorious sunshine and enjoyed an ice cream before heading up the coast to Auchenmalg before heading back along the A75. The excursion brought back many memories and provoked much discussion and laughter on board, that is when a break in the singing allowed! Our mystery excursion came to an end when we arrived at the Riverside Day Centre, Newton Stewart, where, when everyone had got settled, we all savoured the most delicious high tea. One more treat was in store - the Lowland Lasses arrived and entertained with wonderful singing. We would have loved to have listened to them for much longer but it was time to bring the day to its conclusion and make our way back to the bus and home to bed, with memories of a marvellous day. A big THANK YOU to all who helped in whatever way to make this such a special day.
Website Launch - September 2013
Crossroads (Newton Stewart & Machars) Care Attendant Scheme celebrated the launch of their website on 20th September 2013 by inviting service users and staff as well as local MP, MSPs and other guests to a buffet lunch.
The 21 guests who attended included Mr Alex Ferguson MSP and a representative for Ms Aileen McLeod MSP, in addition to members of Community Councils, health and social work professionals and representatives from related charities. 17 Service Users and 22 staff and Board members also attended.
Dr. Meg Hopkins (Chairperson) welcomed everyone, outlined the Scheme's history and introduced Mr Edwin Wilkinson, Director of Policy and Practice Development at Crossroads Caring (Scotland), and local retired GP, Dr John Macdonald who also said a few words.
Over lunch, the guests had the opportunity to find out more from those who benefit from the service and those who deliver it.
The Board are pleased that Mr Russell Brown MP, and Ms Aileen McLeod MSP who were unable to attend due to prior engagements, intend visiting the Scheme to learn more about its work.