Coffee Afternoons

A very enjoyable coffee afternoon, attended by service users, carers and Board members was held on Thursday 12 October at “The View” in Port William. This proved to be an excellent venue. The staff were very helpful and friendly – and the scones, fresh and delicious!

Congratulations to Becky Dalrymple, our Admin Assistant on her organisation of the event and her involvement with service users on the day.

Coffee Afternoon 2017

Service User Survey 2016

The 2016 annual survey of service users was carried out in May. As in previous years, we were pleased to discover how highly our service users value the service, with an overall satisfaction rate of over 95% of those who returned completed questionnaires. All points raised by service users, their families and carers have been given careful consideration and acted upon by the manager and staff where appropriate, and once again, we appreciate the time and effort service users put in to complete the questionnaires and hope that they find the exercise worthwhile.  We certainly do, as it can highlight points which could otherwise be overlooked.
The full report is available as a PDF here.