Mrs Brenda Brookes and Mrs Jeannie Gordon have resigned from the Board due to family commitments.   The board have accepted the resignations with regret and wishes to thank them for their hard work and contributions over the years.

The Board welcomes Ms Myra Watson as our new treasurer.

Service users, carers and Board members attended a coffee afternoon in St Ninian’s Tearoom, Isle of Whithorn on Thursday 17 May.  This proved to be an excellent and popular venue with beautiful views over the harbour.

Everyone enjoyed the chance to chat -and the delicious scones!

Many thanks to Wendy for organising the Bingo games and providing prizes!

Carol Black & Wendy McCreadie
Carol Black & Wendy McCreadie

Colin McCracken of the Care Inspectorate visited us on Saturday 17 March.

This inspection looked at two aspects of our work. Again this was a very successful inspection.

There were no requirements or recommendations for change made

  • Quality of Care. 
    We retained our top grade of 6 for Quality of Care thanks to the hard work and dedication of our carers.
  • Management and Leadership We received a 5 for Management and Leadership, the same grade as two years ago despite a large period of change in management over that time. Our new management team of Carol Black and Wendy McCreadie (photo) are to be congratulated.

After almost 3 decades of dedicated service to Crossroads, our popular, long-serving manager Anne Gorman has taken a well earned retirement.

On August 3rd 2017, a large gathering of friends, colleagues, service users and carers packed Wigtown Town Hall to show their appreciation for all that she has done for Crossroads and the local community over that time.

However it’s not a complete farewell to Anne as she has agreed to join our board of directors, and hopefully she will continue her long association with Crossroads for many years to come.

Coffee Afternoons

A very enjoyable coffee afternoon, attended by service users, carers and Board members was held on Thursday 12 October at “The View” in Port William. This proved to be an excellent venue. The staff were very helpful and friendly – and the scones, fresh and delicious!

Congratulations to Becky Dalrymple, our Admin Assistant on her organisation of the event and her involvement with service users on the day.

Coffee Afternoon 2017

Service User Survey 2016

The 2016 annual survey of service users was carried out in May. As in previous years, we were pleased to discover how highly our service users value the service, with an overall satisfaction rate of over 95% of those who returned completed questionnaires. All points raised by service users, their families and carers have been given careful consideration and acted upon by the manager and staff where appropriate, and once again, we appreciate the time and effort service users put in to complete the questionnaires and hope that they find the exercise worthwhile.  We certainly do, as it can highlight points which could otherwise be overlooked.
The full report is available as a PDF here.